![]() Pausing on all music thru spotify, dezzer and so on. Problems within the warranty time frame 7 days thru cricket. ![]() My old ZTE stopped charging correctly so I figured I'd get a new one had the old one a really long time and I loved it worked great never gave me any problems so I'd thought I'd get a new one. My initial request to ZTE was sent through their website, but I think you can email them directly at: luck guys!! I know how INFURIATING it is! Which reminds me, I have to email them to let them know I'm holding on to it until further notice! I want to leave that option open for myself. they were willing to take the phone again. In the meantime, I had contacted ZTE again and they opened another repair ticket for me. I can't say for sure that's what fixed it (in fact, I'm highly skeptical), but I figured it wouldn't hurt to share what helped me this time around. Worse than it was before! I thought that maybe using GPS did something to the phone since the problem came back the second I used it again (I had forgotten at the time that I had already used GPS since getting my phone back), so I downloaded an app called GPS Status and clicked Reset GPS. As soon as I started using the app, the pausing problem came back. Until one day I went for a run using a running app that tracks my progress. Long story short, I got my phone back and all worked well for over a month. Before I shipped it though, I called Metro and explained my situation and asked them if they can temporarily hook my old phone back up again while this one was getting fixed. They fixed it for free because I only had it less than a month, I just had to pay to ship it there (like $7 from MA to TX). We'll be sure to secure your account and revert any changes that have been made.ĭidn't help? Search for more Spotify Answers, or create a new thread and ask the Community.I ended up having to send my phone to ZTE for repair. Hopefully this is not the issue! But if none of the above steps have helped, we recommend following the steps on this page, just in case. Or an unauthorized party has gained access to your account and is trying to stream music. You can choose from the audio quality settings in the table in Music quality details below.Īlternatively you could save music for Offline use and enable Offline-mode when visiting an area with low cellular coverage. Under Music Quality, select your preferred settings.Click the arrow in the top-right corner and select Settings.Here's how you can change your audio settings: If this helps, you'll also save some on your available data. Perhaps you are in an area with lesser cellular coverage.įind out if lowering the streaming quality helps. ![]() If you have a Facebook-created Spotify account, you'll need to change your Facebook password as well, and log your Facebook profile out from all devices. For more information about logging out (or unlinking) Spotify from a partner device, check the device’s manufacturer guide. Note: Step 2 doesn’t include partner devices, such as Sonos and PlayStation.
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